KingKabs - Account Terms and Conditions

1. Contractual terms and conditions

1.1 This Account Contract, once signed by the person or company first named (the ‘Customer’) and
sent to Vedamain Limited (‘KingKabs’) is an offer by Customer to enter into a contract with
KingKabs for the provision of its services on an account basis. An account will be opened only upon
issue by KingKabs to the Customer of written confirmation that the Account Contract has been
signed, received and accepted.

1.2 KingKabs reserves the right in its absolute discretion, and without giving reasons, to reject this
application and to decline to enter into a contract.

1.3 An Account Contract should be signed by the Customer only after agreeing to the terms and
conditions contained in this form. The Account Contract shall be personal to both parties and
absolutely non-assignable.

1.4 The Customer shall notify KingKabs of any change in the particulars stated in the Account
Contract. Alterations take effect on the date shown in a confirmation notice issued by KingKabs to the
Customer on receipt of any changes.

2. Bookings

2.1 Unless agreed otherwise, no bookings will be accepted by KingKabs unless the Customer’s agreed
Account Name and Password and/or Authorised Booker Name is quoted. KingKabs is entitled to
assume that any person who correctly quotes the Account Name and Password and/or Authorised
Booker Name has authority to make the booking on behalf of the Customer. The Customer is solely
responsible for safeguarding the confidentiality of such information and shall be liable for the cost of
all bookings made by any such person whether or not in fact authorised by it. Should the customer
request to waive the requirement for a Password and/or Authorised Booker Name this clause will
apply as if a Password and/or Authorised Booker Name had been requested and given accordingly.

2.2 KingKabs may in its absolute discretion without liability and without giving reasons refuse to
accept any booking.

2.3 All accepted bookings are confirmed at the time of the booking. The Customer is liable for all
charges incurred from the time when the vehicle is assigned to the booking until completion of the
assignment or sooner cancellation. In the event of cancellation by the Customer or passenger(s), the
Customer may also be liable for the cancellation charges detailed in 3.4. The liability of KingKabs in
the event of cancellation is set out at 4.4.

3. Charges

Charges will be made on the basis of the current Tariff Card/Fare Indicator. The selected tariff is
dictated by requested vehicle type. Items and bases of charging include:

3.1 A minimum fixed charge for the first 2 miles and then a set charge per mile thereafter.

3.2 A charge for waiting time over a set threshold will be applicable. On standard pick-ups 10minutes
grace will be given, any additional waiting time will be charged at the current rate. Airport pick-ups
will have a 30minute grace period, any additional waiting time will be charged at the current rate.

3.3 Hourly or daily hire is priced on a case by case basis in relation to the distance a vehicle is
expected to travel within that time.

3.4 In the event of a cancellation or “no show” from the customer, made within the dispatch time of a
booking (whereby a vehicle has arrived at pick-up, the driver will be compensated £5.50. In the event
that the vehicle has travelled beyond 3miles from the nearest KingKabs office, the driver will be
compensated the estimated journey cost, at the current rate, in full.

3.5 In the event of a vehicle being soiled by a passenger, the current ‘soiling charge’ will be applied.

3.6 An administration charge may be charged to your account. This will be included in your Account
Contract.

3.7 VAT is not applicable to your journey prices. VAT will be applicable on any
administration fee charged to your account. We will advise you in writing before making any change
to your prices. For reasons of competitive sensitivity, we are not able to publish our prices. Should
you require information about your prices at any time, please contact your appropriate Account
Manager.

4. Extent of KingKabs’ Liability

4.1 Any quoted pick up or journey times are best estimates only and whilst KingKabs uses all
reasonable efforts to transfer passenger(s) to their destinations in the shortest possible time, KingKabs
shall have no liability if a pick up or journey time exceeds any estimate given or otherwise exceeds
the Customer’s or the passenger(s)’ expectations for whatever reason nor shall KingKabs have any
other liability to the Customer or the passenger(s) in connection with the time at which the
passenger(s) reach or fail to reach the destination.

4.2 KingKabs shall have no liability for any damage, loss, costs, claims or expenses (whether
foreseeable or not) incurred or suffered by the Customer or the passenger(s) (other than in the event of
death or personal injury) by virtue of eventualities or occurrences acts or omissions including on the
part of the driver outside of the reasonable control of KingKabs.

4.3 It shall be for the Customer and/or the passenger(s) to ensure that valuable, unusual or any other
items are covered by appropriate insurance. KingKabs cannot entertain any claim for loss of or
damage to any such items.

4.4 If KingKabs cancels a booking it shall have no liability to the Customer or intended passenger(s)
if it has used reasonable endeavours to fulfil the booking and to notify the Customer of the
cancellation. In such an event, KingKabs may, with the Customer’s consent, arrange for an alternative
car service provider to fulfil the booking on its behalf.

4.5 Any claim or complaint shall be notified by the Customer to KingKabs within 30 days of the date
of the invoice containing the relevant booking.

5. Payment

5.1 Unless agreed otherwise, invoices are issued monthly to the address and relevant person indicated
on the Account Contract. Each invoice only covers bookings up to the date stated on it.

5.2 Settlement in full is due 30 days from the invoice date.

5.3 KingKabs reserves the right to suspend an account from further use if an invoice is 90 days
overdue.

5.4 The Customer shall pay to KingKabs any reasonable expenses (including those charged by any
debt collection agency) together with all legal and court costs incurred in the collection of any
overdue payment.

5.5 Queries must be notified in writing or email to KingKabs within 30 days of receipt of the invoice
after which date the Customer shall not be entitled to dispute the amount shown save for manifest or
gross error.

6. Termination of Account

6.1 The account is terminable by either party in writing on seven days’ notice at any time without any
reason being given. The provision of the credit account will be reviewed periodically and may also
with immediate effect be terminated by KingKabs without notice at any time if any amount is due and
unpaid by the Customer as stated in 5.3.

6.2 Upon termination of the account for whatever reasons all sums payable to or chargeable by
KingKabs, or otherwise appearing on the Customer’s account, shall become immediately due and
payable in full if not already due and payable.

7. Alteration to these Terms & Conditions

KingKabs reserves the right to alter or vary these terms and conditions in any respect at its absolute
discretion upon notifying the Customer of the relevant alterations and of the date upon which such
alterations take effect.

8. Applicable Law

The laws of England and Wales apply.